SECTION A: GENERAL DISCLOSURES

I.Detailsæ(e)stedntity
1Corporate Identity Number (CIN) of the Listed EntityL31100MH1982PLC028406
2Name of the Listed EntityRishabh Instruments Limited
3Date of Incorporation06-10-1982
4Registered office addressA-54, MIDC, Opp MIDC Bus Depot, Andheri (East), Mumbai City, Mumbai - 400 093, Maharashtra,India
5Corporate addressF-31, MIDC Satpur, Nasik - 422 007, Maharashtra, India
6E-mailcs@rishabh.co.in
7Telephone02532202183
8Websitewww.rishabh.co.in
9Financial year for which reporting is being doneStart date End date
Current Financial Year01-04-202331-03-2024
Previous Financial Year01-04-202231-03-2023
Prior to Previous Financial year01-04-202131-03-2022
10Name of the Stock Exchange(s) where shares are listed
Details of the Stock Exchanges
Sr. No.Name of the Stock exchange Description of other stock exchangeName of the Country
1BSE
2NSE
11Paid-up Capital (In Rs)382050240.00
12Name and contact details (telephone, email address) of the person who may be contacted in case of any queries on the BRSR report
NameMr. Ajinkya Joglekar
Contact02532202183
E mailcs@rishabh.co.in
13Reporting boundary - Are the disclosures under this report made on a standalone basis (i.e. only for the entity) or on a consolidated basis (i.e. for the entity and all the entities which form a part of its consolidated financial statements, taken together).Standalone basis
14Whether the company has undertaken reasonable assurance of the BRSR Core?No




II.Products/services
17Details of business activities (accounting for 90% of the turnover)
Details of business activities (accounting for 90% of the turnover)
Sr. No.Description of Main ActivityDescription of Business Activity% of Turnover of the entity
1ManufacturingComputer, electronics, communication and scientific measuring & control equipment100.00%
18Products/Services sold by the entity (accounting for 90% of the entityàTurnover)
Products/Services sold by the entity (accounting for 90% of the entityàTurnover)
Sr. No.Product/ServiceNIC Code% of total Turnover contributed
1Manufacture of other electrical equipment27900100.00%
NIC Code list link:https://www.ncs.gov.in/Documents/NIC_Sector.pdf
III.Operations
19Number of locations where plants and/or operations/offices of the entity are situated
LocationNumber of plantsNumber of officesTotal
National2810
International000
20Marketsårved¹(entity
ANumber of locations
LocationsNumber
National (No. of States)7
International (No. of Countries)0
BWhat is the contribution of exports as a percentage of the total turnover of the entity?49.00%
CA brief on types of customersManufacturers and traders of electrical Instruments



IV.Employees
21Details as at the end of Financial Year
A.Employees and workers (including differently abled)
Sr. No.ParticularsTotal (A)MaleFemaleOther
No. (B)% (B / A)No. (C)% (C / A)No. (H)% (H / A)
EMPLOYEES
1Permanent (D)36633090.16%369.84%00.00%
2Other than permanent (E)221881.82%418.18%00.00%
3Total employees(D + E)38834889.69%4010.31%00.00%
WORKERS
4Permanent (F)1303325.38%9774.62%00.00%
5Other than permanent (G)114114100.00%00.00%00.00%
6Total workers (F + G)24414760.25%9739.75%00.00%
B.Differently abled Employees and workers:
Sr. No.ParticularsTotal (A)MaleFemaleOther
No. (B)% (B / A)No. (C)% (C / A)No. (H)% (H / A)
DIFFERENTLY ABLED EMPLOYEES
1Permanent (D)000.00%00.00%00.00%
2Other than Permanent (E)000.00%00.00%00.00%
3Total differently abled employees (D + E)000.00%00.00%00.00%
DIFFERENTLY ABLED WORKERS
4Permanent (F)000.00%00.00%00.00%
5Other than Permanent (G)000.00%00.00%00.00%
6Total differently abled workers (F + G)000.00%00.00%00.00%
22Participation/Inclusion/Representationæïmen
Total (A)No. and percentage of Females
No. (B) % (B / A)
Board of Directors6116.67%
Key Management Personnel400.00%
23Turnover rate for permanent employees and workers (Disclose trends for the past 3 years)
Turnover rate in current FY (2023-24)Turnover rate in previous FY (2022-23) Turnover rate in the year prior to the previous FY (2021-22)
MaleFemaleOther Total Male Female Other TotalMale Female Other Total
Permanent Employees4.50%0.00%0.00%4.50%4.00%0.50%0.00%4.50%3.00%0.50%0.00%3.50%
Permanent Workers0.00%0.50%0.00%0.50%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%
V.Holding,õbsidiaryndssociateïmpanies)ncluding¯int¥ntures)
24(a) Names of holding / subsidiary / associate companies / joint ventures
Holding,õbsidiaryndssociateïmpanies)ncluding¯int¥ntures)
Sr. No.Name of the holding / subsidiary/associate companies/joint ventures (A)Indicate whether holding/Subsidiary/Associate/Joint Venture% of shares held by listed entityDoes the entity indicated at column A, participate in the Business Responsibility initiatives of the listed entity? (Yes/No)
1EnergySolution Labs Private LimitedSubsidiary99.58%No
2Dhruv Enterprises LimitedSubsidiary100.00%No
3Sifam Tinsley Instrumentation Inc. USSubsidiary100.00%No
4Sifam Tinsley Instrumentation Limited UKSubsidiary50.10%No
5Lumel Alucast Sp. z.o.oSubsidiary100.00%No
6Lumel S.A., PolandSubsidiary100.00%No
7Shanghai VA Instruments Co. Limited ChinaSubsidiary99.94%No
VI. CSR%tails
25(i) Whether CSR is applicable as per section 135 of Companies Act, 2013: (Yes/No)Yes
(ii) Turnover (in Rs.)1959802875.00
(iii) Net worth (in Rs.)2432349975.00



VII.Transparencynd)sclosuresïmpliances
26Complaints/Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on Responsible Business Conduct
Stakeholder group from whom complaint is receivedGrievance Redressal Mechanism in Place (Yes/No/NA)(If Yes, then provide web-link for grievance redress policy)FY (2023-24)PY (2022-23)(If NA, then provide the reason)
Number of complaints filed during the yearNumber of complaints pending resolution at close of the yearRemarksNumber of complaints filed during the yearNumber of complaints pending resolution at close of the yearRemarks
CommunitiesNo00Nil00Nil
Investors (other than shareholders)No00Nil00Nil
ShareholdersYeswww.rishabh.co.in30Issues relating to ASBA facilities and unblocking of funds00Nil
Employees and workersYeswww.rishabh.co.in33Routine issues such as infrastructural changes were raised and resolved77Routine issues such as housekeeping and canteen were raised and resolved
CustomersYeswww.rishabh.co.in00Nil00Nil
Value Chain PartnersNo00Nil00Nil


SECTION B: MANAGEMENT AND PROCESS DISCLOSURES

Disclosure Questions P1 P2 P3 P4 P5 P6 P7 P8 P9
Policy and management processes
1. a. Whether your entityàpolicy/policies cover each principle and its core elements of the NGRBCs. (Yes/No/NA) Yes Yes Yes Yes Yes Yes Yes Yes Yes
b. Has the policy been approved by the Board? (Yes/No/NA) Yes Yes Yes Yes Yes Yes Yes Yes Yes
c. Web Link of the Policies, if availablewww.rishabh.co.inwww.rishabh.co.inwww.rishabh.co.inwww.rishabh.co.inwww.rishabh.co.inwww.rishabh.co.inwww.rishabh.co.inwww.rishabh.co.inwww.rishabh.co.in
2. Whether the entity has translated the policy into procedures. (Yes / No/ NA) Yes Yes Yes Yes Yes Yes Yes Yes Yes
3. Do the enlisted policies extend to your value chain partners? (Yes/No/NA) No No No No No No No No No
4. Name of the national and international codes/certifications/labels/ standards (e.g. Forest Stewardship Council, Fairtrade, Rainforest Alliance, Trustee) standards (e.g. SA 8000, OHSAS, ISO, BIS) adopted by your entity and mapped to each principle.
5. Specific commitments, goals and targets set by the entity with defined timelines, if any.
6. Performance of the entity against the specific commitments, goals and targets along-with reasons in case the same are not met.



Governance, leadership and oversight
7. Statement by director responsible for the business responsibility report, highlighting ESG related challenges, targets and achievements (listed entity has flexibility regarding the placement of this disclosure)As Directors committed to driving our CompanyÍ sustainability agenda, we are proud to present our latest Business Responsibility Report, showcasing our dedication to Environmental, Social, and Governance (ESG) Principles. Over the past year, we have made significant strides in addressing key ESG challenges with innovative solutions and collaborative efforts. We are excited to highlight our achievements, including a substantial decrease in waste production and the successful implementation of renewable energy projects. These accomplishments reflect our unwavering commitment to creating a positive impact and advancing towards a more sustainable future. Our journey is ongoing and we remain dedicated to further enhancing our ESG performance and driving positive change within our industry.
8. Details of the highest authority responsible for implementation and oversight of the Business Responsibility policy (ies).Board of Directors
9. Does the entity have a specified Committee of the Board/ Director responsible for decision making on sustainability related issues? (Yes / No/ NA).No
If yes, provide details.



10. Details of Review of NGRBCs by the Company
Subject for ReviewIndicate whether review was undertaken by Director/Committee of the Board/Any other Committee
P1 P2 P3 P4 P5 P6 P7 P8 P9
Performance against above policies and follow up action Director Director Director Director Director Director Director Director Director
Description of other committee for performance against above policies and follow up action
Compliance with statutory requirements of relevance to the principles and rectification of any non-compliances Director Director Director Director Director Director Director Director Director
Description of other committee for compliance with statutory requirements of relevance to the principles and rectification
Frequency (Annually / Half yearly /Quarterly/ Any other-please specify)
P1 P2 P3 P4 P5 P6 P7 P8 P9
Performance against above policies and follow up actionAnnually Annually Annually Annually Annually Annually Annually Annually Annually
Description of other committee for performance against above policies and follow up action
Compliance with statutory requirements of relevance to the principles and rectification of any non-compliancesAnnually Annually Annually Annually Annually Annually Annually Annually Annually
Description of other committee for compliance with statutory requirements of relevance to the principles and rectification



11. Has the entity carried out independent assessment/ evaluation of the working of its policies by an external agency? (Yes/No).P1P2 P3 P4 P5 P6 P7 P8 P9
NoNo No No No No No No No
If Yes, Provide name of the agency
12. If answer to question (1) above is ¯).e. not all Principles are covered by a policy, reasons to be stated:
Questions P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9
The entity does not consider the Principles material to its business (Yes/No)
The entity is not at a stage where it is in a position to formulate and implement the policies on specified principles (Yes/No)
The entity does not have the financial or/human and technical resources available for the task (Yes/No)
It is planned to be done in the next financial year (Yes/No)
Any other reason (please specify)
Notes


SECTION C: PRINCIPLE WISE PERFORMANCE DISCLOSURE

This section is aimed at helping entities demonstrate their performance in integrating the Principles and Core Elements with key processes and decisions. The information sought is categorized as ssential!nd %adership While the essential indicators are expected to be disclosed by every entity that is mandated to file this report, the leadership indicators may be voluntarily disclosed by entities which aspire to progress to a higher level in their quest to be socially, environmentally and ethically responsible.
PRINCIPLE 1 Businesses should conduct and govern themselves with integrity, and in a manner that is Ethical, Transparent and Accountable.
Essential Indicators
1. Percentage coverage by training and awareness programmes on any of the Principles during the financial year:
Segment Total number of training and awareness programmes held Topics/principles covered under the training and its impact %age of persons in respective category covered by the awareness programmes
Board of Directors 0 0 0.00%
Key Managerial Personnel 1 Expert Talk 100.00%
Employees other than BoD and KMPs 5 Expert Talk, Productivity Improvement using LeanTools, Purchase Management & Negotiaion, Industrial Automation Courses - PLC/SCADA/Digital Communication, Orientation Programme 100.00%
Workers 4 Emotional Intelligence, Anandmay Jeevan 100.00%
2. Details of fines / penalties /punishment/ award/ compounding fees/ settlement amount paid in proceedings (by the entity or by directors / KMPs) with regulators/ law enforcement agencies/ judicial institutions, in the financial year, in the following format (Note: the entity shall make disclosures on the basis of materiality as specified in Regulation 30 of SEBI (Listing Obligations and Disclosure Obligations) Regulations, 2015 and as disclosed on the entityàwebsite):
Monetary
Non- Monetary
4. Does the entity have anti-corruption or anti-bribery policy? Yes
If Yes, provide details in brief Rishabh Code of Conduct Policy
Provide a web-link if the entity has anti-corruption or anti-bribery policy www.rishabh.co.in
5. Number of Directors/KMPs/employees/workers against whom disciplinary action was taken by any law enforcement agency for the charges of bribery/ corruption:
FY (2023-24) PY (2022-23)
Directors 0 0
KMPs 0 0
Employees 0 0
Workers 0 0
6. Details of complaints with regard to conflict of interest:
FY (2023-24) PY (2022-23)
Number Remarks Number Remarks
Number of complaints received in relation to issues of Conflict of Interest of the Directors 0 0 0 0
Number of complaints received in relation to issues of Conflict of Interest of the KMPs 0 0 0 0
7. Provide details of any corrective action taken or underway on issues related to fines / penalties / action taken by regulators/ law enforcement agencies/ judicial institutions, on cases of corruption and conflicts of interest. No such action was taken or is underway for the year under review.
8. Number of days of accounts payables
FY (2023-24)PY (2022-23)
i) Accounts payable x 365 days
ii) Cost of goods/services procured
iii) Number of days of accounts payables
9. Open-ness of business - Provide details of concentration of purchases and sales with trading houses, dealers, and related parties along-with loans and advances & investments, with related parties, in the following format
Parameter MetricsFY (2023-24)PY (2022-23)
Concentration of Purchasesa. i) Purchases from trading houses
ii) Total purchases
iii) Purchases from trading houses as % of total purchases
b. Number of trading houses where purchases are made
c. i) Purchases from top 10 trading houses
ii) Total purchases from trading houses
iii) Purchases from top 10 trading houses as % of total purchases from trading houses
Parameter MetricsFY (2023-24)PY (2022-23)
Concentration of Salesa. i) Sales to dealer / distributors
ii) Total Sales
iii) Sales to dealer / distributors as % of total sales
b. Number of dealers / distributors to whom sales are made
c. i) Sales to top 10 dealers / distributors
ii) Total Sales to dealer / distributors
iii) Sales to top 10 dealers / distributors as % of total sales to dealer / distributors
Parameter MetricsFY (2023-24)PY (2022-23)
Share of RPTs ina. i) Purchases (Purchases with related parties)
ii) Total Purchases
iii) Purchases (Purchases with related parties as % of Total Purchases)
b. i) . Sales (Sales to related parties)
ii) Total Sales
iii) Sales (Sales to related parties as % of Total Sales)
c. i) Loans & advances given to related parties
ii) Total loans & advances
iii) Loans & advances given to related parties as % of Total loans & advances
d. i) Investments in related parties
ii) Total Investments made
iii) Investments in related parties as % of Total Investments made
Leadership Indicators
2. Does the entity have processes in place to avoid/ manage conflict of interests involving members of the Board?
If Yes, provide details of the same.
Notes


PRINCIPLE 2 Businesses should provide goods and services in a manner that is sustainable and safe

Essential Indicators
1. Percentage of R&D and capital expenditure (capex) investments in specific technologies to improve the environmental and social impacts of product and processes to total R&D and capex investments made by the entity, respectively.
FY (2023-24) PY (2022-23) Details of improvements in environmental and social impacts
R&D 28.00% 20.00% All the products of the Company have environmental and social impact by promoting energy conservation and optimising energy utilisation.
Capex 72.00% 80.00% All the products of the Company have environmental and social impact by promoting energy conservation and optimising energy utilisation.
2. a. Does the entity have procedures in place for sustainable sourcing? (Yes/No) No
b. If yes, what percentage of inputs were sourced sustainably?
3. Describe the processes in place to safely reclaim your products for reusing, recycling and disposing at the end of life, for
(a) Plastics (including packaging) We adhere to the Standard Operating Procedure (SOP) titled áste Management,7hich encompasses various categories including plastic, electronic waste, hazardous waste, and other distinct types of materials. For the disposal of hazardous waste, we engage with government-authorised agents to ensure compliance with regulatory standards and environmental protection.
(b) E-waste We adhere to the Standard Operating Procedure (SOP) titled áste Management,7hich encompasses various categories including plastic, electronic waste, hazardous waste, and other distinct types of materials. For the disposal of hazardous waste, we engage with government-authorised agents to ensure compliance with regulatory standards and environmental protection.
(c) Hazardous waste We adhere to the Standard Operating Procedure (SOP) titled áste Management,7hich encompasses various categories including plastic, electronic waste, hazardous waste, and other distinct types of materials. For the disposal of hazardous waste, we engage with government-authorised agents to ensure compliance with regulatory standards and environmental protection.
(d) other waste We adhere to the Standard Operating Procedure (SOP) titled áste Management,7hich encompasses various categories including plastic, electronic waste, hazardous waste, and other distinct types of materials. For the disposal of hazardous waste, we engage with government-authorised agents to ensure compliance with regulatory standards and environmental protection.
4. Whether Extended Producer Responsibility (EPR) is applicable to the entityàactivities (Yes / No). Yes
If yes, whether the waste collection plan is in line with the Extended Producer Responsibility (EPR) plan submitted to Pollution Control Boards? Yes
If not, provide steps taken to address the same.
Leadership Indicators
1. Has the entity conducted Life Cycle Perspective / Assessments (LCA) for any of its products (for manufacturing industry) or for its services (for service industry)? No
3. Percentage of recycled or reused input material to total material (by value) used in production (for manufacturing industry) or providing services (for service industry).
Percentage of recycled or reused input material to total material (by value) used in production or providing services
Sr. No.Indicate input materialRecycled or re-used input material to total material
FY (2023-24)PY (2022-23)
1Polycarbonate Glass Filled and Unfilled15.00%15.00%
2ABS, Nylon, Glass Filled and Unfilled15.00%15.00%
4. Of the products and packaging reclaimed at end of life of products, amount (in metric tonnes) reused, recycled, and safely disposed, as per the following format:
FY (2023-24) PY (2022-23)
Re-Used Recycled Safely Disposed Re-Used Recycled Safely Disposed
Plastics (including packaging) 9.68 0.00 0.00 12.91 0.00 0.00
E waste
Hazardous waste 6.78 0.35
Other waste
Details of other waste
Sr. No.Name Of Other WasteFY (2023-24)PY (2022-23)
Re-Used Recycled Safely Disposed Re-Used Recycled Safely Disposed
1Non-ferrous metal, Ferrous metal, Glass scrap, Other scrap (wooden + corr box)0.000.00113.390.000.00109.69
Notes


PRINCIPLE 3 Businesses should respect and promote the well-being of all employees, including those in their value chains

Essential Indicators
1. a. Details of measures for the well-being of employees:
Category % of employees covered by
Total (A) Health insurance Accident insurance Maternity benefits Paternity Benefits Day Care facilities
Number (B) % (B / A) Number (C) % (C / A) Number (D) % (D / A) Number (E) % (E / A) Number (F) % (F / A)
Permanent employees
Male 330 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Female 36 0 0.00% 0 0.00% 2 5.56% 0 0.00%
Other 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Total 366 0 0.00% 0 0.00% 2 0.55% 0 0.00% 0 0.00%
Other than permanent employees
Male 18 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Female 4 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Other 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Total 22 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
b. Details of measures for the well-being of workers:
Category % of workers covered by
Total (A) Health insurance Accident insurance Maternity benefits Paternity Benefits Day Care facilities
Number (B) % (B / A) Number (C) % (C / A) Number (D) % (D / A) Number (E) % (E / A) Number (F) % (F / A)
Permanent workers
Male 33 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Female 97 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Other 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Total 130 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Other than permanent workers
Male 114 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Female 0 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Other 0 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
Total 114 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00%
C. Spending on measures towards well-being of employees and workers (including permanent and other than permanent) in the following format:
FY (2023-24) PY (2022-23)
i) Cost incurred on wellbeing measures (well-being measures means well-being of employees and workers (including male, female, permanent and other than permanent employees and workers) 0.58 0.44
ii) Total revenue of the company 2245696568.91 1959802875.01
iii) Cost incurred on wellbeing measures as a % of total revenue of the company 0.00% 0.00%
2. Details of retirement benefits
Benefits FY (2023-24) PY (2022-23)
No.of employees covered as a % of total employees No.of workers covered as a % of total workers Deducted and deposited with the authority (Y/N/N.A.) No.of employees covered as a % of total employees No.of workers covered as a % of total workers Deducted and deposited with the authority (Y/N/N.A.)
PF 100.00% 100.00% Yes 100.00% 100.00% Yes
Gratuity 100.00% 100.00% Yes 100.00% 100.00% Yes
ESI 26.00% 81.00% Yes 26.00% 81.00% Yes
3. Accessibility of workplaces
Are the premises / offices of the entity accessible to differently abled employees and workers, as per the requirements of the Rights of Persons with Disabilities Act, 2016? Yes
If not, whether any steps are being taken by the entity in this regard.
4. Does the entity have an equal opportunity policy as per the Rights of Persons with Disabilities Act, 2016? Yes
If so, provide a web-link to the policy. www.rishabh.co.in
5. Return to work and Retention rates of permanent employees and workers that took parental leave.
Gender Permanent employees Permanent workers
Return to work rate Retention rate Return to work rate Retention rate
Male 0.00 0.00 0.00 0.00
Female 2.00 2.00 3.00 3.00
Other 0.00 0.00 0.00 0.00
Total 2.00 2.00 3.00 3.00
6. Is there a mechanism available to receive and redress grievances for the following categories of employees and worker? Yes
If yes, give details of the mechanism in brief. Yes/No (If Yes, then give details of the mechanism in brief)
Permanent Workers Yes We have established grievance redressal mechanisms for all categories of workers and employees. This includes dedicated channels for submitting concerns, a structured process for addressing grievances, and regular review meetings to ensure timely and effective resolution.
Other than Permanent Workers Yes We have established grievance redressal mechanisms for all categories of workers and employees. This includes dedicated channels for submitting concerns, a structured process for addressing grievances, and regular review meetings to ensure timely and effective resolution.
Permanent Employees Yes We have established grievance redressal mechanisms for all categories of workers and employees. This includes dedicated channels for submitting concerns, a structured process for addressing grievances, and regular review meetings to ensure timely and effective resolution.
Other than Permanent Employees Yes We have established grievance redressal mechanisms for all categories of workers and employees. This includes dedicated channels for submitting concerns, a structured process for addressing grievances, and regular review meetings to ensure timely and effective resolution.
7. Membership of employees and worker in association(s) or Unions recognised by the listed entity:
Category FY (2023-24) PY (2022-23)
Total employees/workers in respective category (A) No.of employees / workers in respective category, who are part of association(s) or Union (B) % (B / A) Total employees / workers in respective category (C) No.of employees /workers in respective category,who are part of association(s) or Union (D) % (D / C)
Total Permanent Employees 366 0 0.00% 0 0 0.00%
Male 330 0 0.00% 0 0 0.00%
Female 36 0 0.00% 0 0 0.00%
Other 0 0 0.00% 0 0 0.00%
Total Permanent Workers 130 130 100.00% 132 132 100.00%
Male 33 33 100.00% 33 33 100.00%
Female 97 97 100.00% 99 99 100.00%
Other 0 0 0.00% 0 0 0.00%
8. Details of training given to employees and workers:
Category FY (2023-24) PY (2022-23)
Total (A)On Health and safety measuresOn Skill upgradation Total (D) On Health and safety measures On Skill upgradation
No. (B) % (B / A) No. (C)% (C / A)No. (E)% (E / D)No. (F)% (F / D)
Employees
Male 330 130 39.39% 11 3.33% 289 0 0.00% 62 21.45%
Female 36 36 100.00% 0 0.00% 33 0 0.00% 16 48.48%
Other 0 0 0.00% 0 0.00% 0 0 0.00% 0 0.00%
Total 366 166 45.36% 11 3.01% 322 0 0.00% 78 24.22%
Workers
Male 33 20 60.61% 0 0.00% 33 0 0.00% 0 0.00%
Female 97 85 87.63% 0 0.00% 99 0 0.00% 0 0.00%
Other 0 0 0.00% 0 0.00% 0 0 0.00% 0 0.00%
Total 130 105 80.77% 0 0.00% 132 0 0.00% 0 0.00%
9. Details of performance and career development reviews of employees and worker:
Category FY (2023-24) PY (2022-23)
Total (A) No. (B) % (B / A) Total (D) No. (E) % (E / D)
Employees
Male 330 330 100.00% 289 288 99.65%
Female 36 36 100.00% 33 33 100.00%
Other 0 0 0.00% 0 0 0.00%
Total 366 366 100.00% 322 321 99.69%
Workers
Male 33 33 100.00% 33 33 100.00%
Female 97 97 100.00% 99 99 100.00%
Other 0 0 0.00% 0 0 0.00%
Total 130 130 100.00% 132 132 100.00%
10. Health and safety management system:
a.Whether an occupational health and safety management system has been implemented by the entity? (Yes/ No/ NA). Yes
If yes, the coverage such system?Rishabh Instruments Limited (RIL) has established, documented, implemented, maintains, and continuously improves an EH&S management system that meets the requirements of the international standard ISO 14001:2004 and OHSAS 18001:2007.
b. What are the processes used to identify work-related hazards and assess risks on a routine and non-routine basis by the entity?The entity utilises an Environmental Aspect Impact Register to systematically identify and control potential risks associated with both routine and non-routine activities. This register helps in assessing work-related hazards and evaluating their potential impact, ensuring proactive risk management and mitigation strategies.
c. Whether you have processes for workers to report the work related hazards and to remove themselves from such risks? Yes
d. Do the employees/ worker of the entity have access to non-occupational medical and healthcare services? Yes
11. Details of safety related incidents, in the following format:
Safety Incident/Number Category* FY (2023-24) PY (2022-23)
Lost Time Injury Frequency Rate (LTIFR) (per one million-person hours worked) Employees 0.00 0.00
Workers 0.00 0.00
Total recordable work-related injuries Employees 0 0
Workers 0 0
No. of fatalities Employees 0 0
Workers 0 0
High consequence work related injury or ill-health (excluding fatalities) Employees 0 0
Workers 0 0
12. Describe the measures taken by the entity to ensure a safe and healthy work place. RIL Trains employees by conducting periodical trainings on electricity & safety norms, 5S, housekeeping, first aid, fire fighting and evacuation drills to convey the policies and awareness of emergency responses. RIL Keeps on organising Yearly Medical Checkups, Blood Donation Camps, Yoga Camps. The Company encourages provision of adequate sanitation facilities, safe drinking water, overall hygiene, and crèe in office.
13. Number of Complaints on the following made by employees and workers:
FY (2023-24) PY (2022-23)
Filed during the year Pending resolution at the end of year Remarks Filed during the year Pending resolution at the end of year Remarks
Working Conditions 0 0 0 0
Health & Safety 0 0 0 0
14. Assessments for the year:
% of your plants and offices that were assessed (by entity or statutory authorities or third parties)
Health and safety practices 100.00%
Working Conditions 100.00%
15. Provide details of any corrective action taken or underway to address safety-related incidents (if any) and on significant risks / concerns arising from assessments of health & safety practices and working conditions. Not Applicable
Leadership Indicators
1. Does the entity extend any life insurance or any compensatory package in the event of death of
(A) Employees (Y/N)
(B) Workers (Y/N).
2. Provide the measures undertaken by the entity to ensure that statutory dues have been deducted and deposited by the value chain partners.
3. Provide the number of employees / workers having suffered high consequence work related injury / ill-health / fatalities (as reported in Q11 of Essential Indicators above), who have been are rehabilitated and placed in suitable employment or whose family members have been placed in suitable employment:
Total no. of affected employees/ workers No. of employees/workers that are rehabilitated and placed in suitable employment or whose family members have been placed in suitable employment
FY (2023-24) PY (2022-23) FY (2023-24) PY (2022-23)
Employees
Workers
4. Does the entity provide transition assistance programs to facilitate continued employability and the management of career endings resulting from retirement or termination of employment? (Yes/ No/ NA)
5. Details on assessment of value chain partners:
% of value chain partners (by value of business done with such partners) that were assessed
Health and safety practices
Working Conditions
6. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from assessments of health and safety practices and working conditions of value chain partners.
Notes


PRINCIPLE 4: Businesses should respect the interests of and be responsive to all its stakeholders

Essential Indicators
1. Describe the processes for identifying key stakeholder groups of the entity. No such processes are identified.
2. List stakeholder groups identified as key for your entity and the frequency of engagement with each stakeholder group.
List stakeholder groups identified as key for your entity and the frequency of engagement with each stakeholder group.
Sr. No.Stakeholder GroupWhether identified as Vulnerable & Marginalized GroupChannels of communicationDetails of Other Channels of communicationFrequency of engagementDetails of Other Frequency of engagementPurpose and scope of engagement including key topics and concerns raised during such engagement
1NilNoOtherN.A.Others 0lease specifyN.A.N.A.
Leadership Indicators
1. Provide the processes for consultation between stakeholders and the Board on economic, environmental, and social topics or if consultation is delegated, how is feedback from such consultations provided to the Board.
2.Whether stakeholder consultation is used to support the identification and management of environmental, and social topics.
If so, provide details of instances as to how the inputs received from stakeholders on these topics were incorporated into policies and activities of the entity.
3. Provide details of instances of engagement with, and actions taken to, address the concerns of vulnerable/ marginalized stakeholder groups.
Notes


PRINCIPLE 5 Businesses should respect and promote human rights

Essential Indicators
1. Employees and workers who have been provided training on human rights issues and policy(ies) of the entity, in the following format:
Category FY (2023-24) PY (2022-23)
Total (A) No. of employees/workers covered (B) % (B / A) Total (C) No. of employees/workers covered (D) % (D / C)
Employees
Permanent 366 366 100.00% 322 322 100.00%
Other than permanent 22 22 100.00% 3 3 100.00%
Total Employees 388 388 100.00% 325 325 100.00%
Workers
Permanent 130 130 100.00% 132 132 100.00%
Other than permanent 114 0 0.00% 95 0 0.00%
Total Workers 244 130 53.28% 227 132 58.15%
2. Details of minimum wages paid to employees and workers, in the following format:
Category FY (2023-24) PY (2022-23)
Total (A) Equal to Minimum Wage More than Minimum Wage Total (D) Equal to Minimum Wage More than Minimum Wage
No. (B) % (B /A) No. (C) % (C /A) No. (E) % (E /D) No. (F) % (F /D)
Employees
Permanent 366 0 0.00% 366 100.00% 322 0 0.00% 322 100.00%
Male 330 0 0.00% 330 100.00% 289 0 0.00% 289 100.00%
Female 36 0 0.00% 36 100.00% 33 0 0.00% 33 100.00%
Other 0 0 0.00% 0 0.00% 0 0 0.00% 0 0.00%
Other than Permanent 22 22 100.00% 22 100.00% 3 0 0.00% 3 100.00%
Male 18 18 100.00% 18 100.00% 3 0 0.00% 3 100.00%
Female 4 4 100.00% 4 100.00% 0 0 0.00% 0 0.00%
Other 0 0 0.00% 0 0.00% 0 0 0.00% 0 0.00%
Workers
Permanent 130 3 2.31% 127 97.69% 132 2 1.52% 130 98.48%
Male 33 0 0.00% 33 100.00% 33 0 0.00% 33 100.00%
Female 97 3 3.09% 94 96.91% 99 2 2.02% 97 97.98%
Other 0 0 0.00% 0 0.00% 0 0 0.00% 0 0.00%
Other than Permanent 114 114 100.00% 0 0.00% 95 95 100.00% 0 0.00%
Male 114 114 100.00% 0 0.00% 95 95 100.00% 0 0.00%
Female 0 0 0.00% 0 0.00% 0 0 0.00% 0 0.00%
Other 0 0 0.00% 0 0.00% 0 0 0.00% 0 0.00%
3. Details of remuneration/salary/wages, in the following format:
a. Median remuneration / wages:
Male Female Other
Number Median remuneration/ salary/ wages of respective category Number Median remuneration/ salary/ wages of respective category Number Median remuneration/ salary/ wages of respective category
Board of Directors (BoD) 1 13 0 0 0 0
Key Managerial Personnel 4 3 0 0 0 0
Employees other than BoD and KMP 325 0 36 0 0 0
Workers 33 0 97 0 0 0
b. Gross wages paid to females:
FY (2023-24) PY (2022-23)
Gross wages paid to females
Total wages
Gross wages paid to females (Gross wages paid to females as % of total wages)
4. Do you have a focal point (Individual/ Committee) responsible for addressing human rights impacts or issues caused or contributed to by the business? Yes
5. Describe the internal mechanisms in place to redress grievances related to human rights issues. The internal mechanisms in place to address grievances related to human rights issues include the Workers Union, the Internal Committee (IC), and the HR Department. These bodies collectively ensure that any concerns are effectively managed and resolved.
6. Number of Complaints on the following made by employees and workers:
FY (2023-24) PY (2022-23)
Filed during the year Pending resolution at the end of year Remarks Filed during the year Pending resolution at the end of year Remarks
Sexual Harassment 0 0 0 0
Discrimination at workplace 0 0 0 0
Child Labour 0 0 Not Applicable 0 0 Not Applicable
Forced Labour/Involuntary Labour 0 0 Not Applicable 0 0 Not Applicable
Wages 0 0 0 0
Other human rights related issues 0 0 0 0
7. Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, in the following format:
FY (2023-24) PY (2022-23)
i) Total Complaints reported under Sexual Harassment on of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH)0 0
ii) Female employees / workers0 0
iii) Complaints on POSH as a % of female employees / workers
iv) Complaints on POSH upheld0 0
8. Mechanisms to prevent adverse consequences to the complainant in discrimination and harassment cases. Internal Union and through the HR Department.
9. Do human rights requirements form part of your business agreements and contracts? (Yes/No/NA) No
10. Assessments for the year:
% of your plants and offices that were assessed (by entity or statutory authorities or third parties)
Child labour 0.00%
Forced/involuntary labour 0.00%
Sexual harassment 0.00%
Discrimination at workplace 0.00%
Wages 0.00%
11. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from the assessments at Question 10 above. Not Applicable.
Leadership Indicators
1. Details of a business process being modified / introduced as a result of addressing human rights grievances/complaints.
2. Details of the scope and coverage of any Human rights due-diligence conducted
3. Is the premise/office of the entity accessible to differently abled visitors, as per the requirements of the Rights of Persons with Disabilities Act, 2016?
4. Details on assessment of value chain partners:
% of value chain partners (by value of business done with such partners) that were assessed
Sexual harassment
Discrimination at workplace
Child Labour
Forced Labour/Involuntary Labour
Wages
5. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from the assessments at Question 4 above.
Notes


PRINCIPLE 6: Businesses should respect and make efforts to protect and restore the environment

Essential Indicators
1. Details of total energy consumption (in Joules or multiples) and energy intensity, in the following format:
Whether total energy consumption and energy intensity is applicable to the company? Yes
Revenue from operations (in Rs.)FY (2023-24)PY (2022-23)
2245696568.911959802875.01
Parameter Units FY (2023-24)PY (2022-23)
From renewable sources
Total electricity consumption (A) Joule (J) 1179162000000.00902610000000.00
Total fuel consumption (B) Joule (J) 0.000.00
Total energy consumed from renewable sources (A+B+C) Joule (J) 1179162000000.00902610000000.00
From non-renewable sources
Total electricity consumption (D) Joule (J) 6999444981818.006745132800000.00
Total fuel consumption (E) Joule (J) 27614400.0022549410.00
Total energy consumed from non-renewable sources (D+E+F) Joule (J) 6999472596218.006745155349410.00
Total energy consumed (A+B+C+D+E+F) Joule (J) 8178634596218.007647765349410.00
Energy intensity per rupee of turnover (Total energy consumed / Revenue from operations) Joule (J) / Rs. 3641.91436610143902.313567823
Energy intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) (Total energy consumed / Revenue from operations adjusted for PPP) Joule (J) / Rs. 0.000.00
Energy intensity in terms of physical Output Joule (J) 0.000.00
Energy intensity (optional) 4he relevant metric may be selected by the entity
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) No
If yes, name of the external agency.
2. Does the entity have any sites / facilities identified as designated consumers (DCs) under the Performance, Achieve and Trade (PAT) Scheme of the Government of India? No
If yes, disclose whether targets set under the PAT scheme have been achieved. In case targets have not been achieved, provide the remedial action taken, if any.
3. Provide details of the following disclosures related to water, in the following format:
Parameter FY (2023-24)PY (2022-23)
Water withdrawal by source (in kilolitres)
(i) Surface water10791.0012097.00
(ii) Groundwater0.000.00
(iii) Third party water0.000.00
(iv) Seawater / desalinated water0.000.00
(v) Others0.000.00
Total volume of water withdrawal (in kilolitres) (i + ii + iii + iv + v)10791.0012097.00
Total volume of water consumption (in kilolitres)10791.0010791.00
Water intensity per rupee of turnover (Total water consumption / Revenue from operations)0.00000480520.0000055062
Water intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) (Total water consumption / Revenue from operations adjusted for PPP)0.00860.011
Water intensity in terms of physical output0.000.00
Water intensity (optional) 4he relevant metric may be selected by the entity
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? No
If yes, name of the external agency.
4. Provide the following details related to water discharged:
Parameter FY (2023-24)PY (2022-23)
Water discharge by destination and level of treatment (in kilolitres)
(i) To Surface water1050.001050.00
No treatment1050.001050.00
With treatment 0lease specify level of treatment0.000.00
(ii) To Groundwater0.000.00
No treatment0.000.00
With treatment 0lease specify level of treatment0.000.00
(iii) To Seawater0.000.00
No treatment0.000.00
With treatment 0lease specify level of treatment0.000.00
(iv) Sent to third-parties0.000.00
No treatment0.000.00
With treatment 0lease specify level of treatment0.000.00
(v) Others0.000.00
No treatment0.000.00
With treatment 0lease specify level of treatment0.000.00
Total water discharged (in kilolitres)1050.001050.00
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) No
If yes, name of the external agency.
5. Has the entity implemented a mechanism for Zero Liquid Discharge?No
If yes, provide details of its coverage and implementation.
6. Please provide details of air emissions (other than GHG emissions) by the entity, in the following format:
Whether air emissions (other than GHG emissions) by the entity is applicable to the company? No
Parameter Please specify unit FY (2023-24)PY (2022-23)
NOx
SOx
Particulate matter (PM)
Persistent organic pollutants (POP)
Volatile organic compounds (VOC)
Hazardous air pollutants (HAP)
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N)
If yes, name of the external agency.
7. Provide details of greenhouse gas emissions (Scope 1 and Scope 2 emissions) & its intensity, in the following format:
Whether greenhouse gas emissions (Scope 1 and Scope 2 emissions) & its intensity is applicable to the company? No
Parameter Unit FY (2023-24)PY (2022-23)
Total Scope 1 emissions (Break-up of the GHG into CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, if available)
Total Scope 2 emissions (Break-up of the GHG into CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, if available)
Total Scope 1 and Scope 2 emission intensity per rupee of turnover (Total Scope 1 and Scope 2 GHG emissions / Revenue from operations)
Total Scope 1 and Scope 2 emission intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) (Total Scope 1 and Scope 2 GHG emissions / Revenue from operations adjusted for PPP)
Total Scope 1 and Scope 2 emission intensity in terms of physical output
Total Scope 1 and Scope 2 emission intensity (optional) 4he relevant metric may be selected by the entity
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N)
If yes, name of the external agency.
8. Does the entity have any project related to reducing Green House Gas emission? No
If Yes, then provide details.
9. Provide details related to waste management by the entity, in the following format:
Parameter FY (2023-24)PY (2022-23)
Total Waste generated (in metric tonnes)
Plastic waste (A)9.686612.91
E-waste (B)0.000.00
Bio-medical waste (C)0.000.00
Construction and demolition waste (D)0.000.00
Battery waste (E)0.000.00
Radioactive waste (F)0.000.00
Other Hazardous waste. Please specify, if any. (G)6.780.35
Other Non-hazardous waste generated (H). Please specify, if any. (Break-up by composition i.e. by materials relevant to the sector)113.39109.69
Total (A+B + C + D + E + F + G + H)129.8566122.95
Waste intensity per rupee of turnover (Total waste generated / Revenue from operations)0.00000005780.0000000627
Waste intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) (Total waste generated / Revenue from operations adjusted for PPP)0.730.83
Waste intensity in terms of physical output0.000.00
Waste intensity (optional) 4he relevant metric may be selected by the entity
For each category of waste generated, total waste recovered through recycling, re-using or other recovery operations (in metric tonnes)
Category of waste
(i) Recycled0.000.00
(ii) Re-used0.000.00
(iii) Other recovery operations0.000.00
Total0.000.00
For each category of waste generated, total waste disposed by nature of disposal method (in metric tonnes)
Category of waste
(i) Incineration0.000.00
(ii) Landfilling0.000.00
(iii) Other disposal operations0.000.00
Total0.000.00
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) No
If yes, name of the external agency.
10. Briefly describe the waste management practices adopted in your establishments. Describe the strategy adopted by your company to reduce usage of hazardous and toxic chemicals in your products and processes and the practices adopted to manage such wastes. Our waste management practices include meticulous segregation, recycling, and safe disposal of all waste materials. We reduce hazardous chemical usage through R&D, process optimisation, and supplier collaboration. Additionally, we conduct employee training and continuously improve our waste management strategies to ensure sustainability.
13. Is the entity compliant with the applicable environmental law/ regulations/ guidelines in India; such as the Water (Prevention and Control of Pollution) Act, Air (Prevention and Control of Pollution) Act, Environment protection act and rules thereunder (Y/N/NA).Yes
If not, provide details of all such non-compliances, in the following format:
Leadership Indicators
1. Water withdrawal, consumption and discharge in areas of water stress (in kilolitres):
For each facility / plant located in areas of water stress, provide the following information:
Details For each facility / plant located in areas of water stress
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N)
If yes, name of the external agency.
2. Please provide details of total Scope 3 emissions & its intensity, in the following format:
Whether total Scope 3 emissions & its intensity is applicable to the company? No
Parameter Unit FY (2023-24)PY (2022-23)
Total Scope 3 emissions (Break-up of the GHG into CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, if available)
Total Scope 3 emissions per rupee of turnover
Total Scope 3 emission intensity (optional) 4he relevant metric may be selected by the entity
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N)
If yes, name of the external agency.
3. With respect to the ecologically sensitive areas reported at Question 10 of Essential Indicators above, provide details of significant direct & indirect impact of the entity on biodiversity in such areas along-with prevention and remediation activities.
5. Does the entity have a business continuity and disaster management plan?
Details of entity at which business continuity and disaster management plan is placed or weblink.
6. Disclose any significant adverse impact to the environment, arising from the value chain of the entity. What mitigation or adaptation measures have been taken by the entity in this regard.
7. Percentage of value chain partners (by value of business done with such partners) that were assessed for environmental impacts.
Notes


PRINCIPLE 7 Businesses, when engaging in influencing public and regulatory policy, should do so in a manner that is responsible and transparent

Essential Indicators
1. a. Number of affiliations with trade and industry chambers/ associations. 4
b. List the top 10 trade and industry chambers/ associations (determined based on the total members of such body) the entity is a member of/ affiliated to
Sr. No.Name of the trade and industry chambers/ associations Reach of trade and industry chambers/ associations (State/National/International)
1Nashik Industries and Manufacturers' Association State
2Maharashtra Chamber of Commerce, Industry & Agriculture State
3Indian Electrical & Electronics Manufacturers' Association National
4Nashik Industries Welfare Centre State
5
6
7
8
9
10
Leadership Indicators
Notes


PRINCIPLE 8 Businesses should promote inclusive growth and equitable development

Essential Indicators
3. Describe the mechanisms to receive and redress grievances of the community. No such mechanisms.
4. Percentage of input material (inputs to total inputs by value) sourced from suppliers: FY (2023-24) PY (2022-23)
Directly sourced from MSMEs/ small producers 0.00% 0.00%
Sourced directly from within the district and neighbouring districts 0.00% 0.00%
5. Job creation in smaller towns - Disclose wages paid to persons employed (including employees or workers employed on a permanent or non-permanent / on contract basis) in the following locations, as % of total wage cost:
FY (2023-24) PY (2022-23)
1. Rural
i) Disclose wages paid to persons employed (including employees or workers employed on a permanent or non-permanent / on contract basis)
ii) Total Wage Cost
iii) % of Job creation in Rural areas
2. Semi-urban
i) Disclose wages paid to persons employed (including employees or workers employed on a permanent or non-permanent / on contract basis)
ii) Total Wage Cost
iii) % of Job creation in Semi-Urban areas
3. Urban
i) Disclose wages paid to persons employed (including employees or workers employed on a permanent or non-permanent / on contract basis)
ii) Total Wage Cost
iii) % of Job creation in Urban areas
4. Metropolitan
i) Disclose wages paid to persons employed (including employees or workers employed on a permanent or non-permanent / on contract basis)
ii) Total Wage Cost
iii) % of of Job creation in Metropolitan area
Leadership Indicators
3. (a) Do you have a preferential procurement policy where you give preference to purchase from suppliers comprising marginalized /vulnerable groups? (Yes/No/NA)
(b) From which marginalized /vulnerable groups do you procure?
(c) What percentage of total procurement (by value) does it constitute?
Notes


PRINCIPLE 9 Businesses should engage with and provide value to their consumers in a responsible manner

Essential Indicators
1. Describe the mechanisms in place to receive and respond to consumer complaints and feedback. Customer complaints and feedback are received by Email/Phone Call/Product receipt through Sales Engineer or Service. After reviewing the case feedback is provided to the customer.
2. Turnover of products and/ services as a percentage of turnover from all products/service that carry information aboutAs a percentage to total turnover
Environmental and social parameters relevant to the product100.00%
Safe and responsible usage100.00%
Recycling and/or safe disposal100.00%
3. Number of consumer complaints in respect of the followingFY (2023-24)RemarkPY (2022-23)Remark
Received during the yearPending resolution at end of yearReceived during the yearPending resolution at end of year
Data privacy000000
Advertising000000
Cyber-security000000
Delivery of essential services000000
Restrictive Trade Practices000000
Unfair Trade Practices000000
Other000000
4. Details of instances of product recalls on account of safety issuesNumberReasons for recall
Voluntary recalls00
Forced recalls00
5. Does the entity have a framework/ policy on cyber security and risks related to data privacy?Yes
If available, provide a web-link of the policywww.rishabh.co.in
6. Provide details of any corrective actions taken or underway on issues relating to advertising, and delivery of essential services; cyber security and data privacy of customers; re-occurrence of instances of product recalls; penalty / action taken by regulatory authorities on safety of products / services. No corrective actions related to cybersecurity or other listed issues are currently in progress.
7. Provide the following information relating to data breaches:
a. Number of instances of data breaches along-with impact 0
b. Percentage of data breaches involving personally identifiable information of customers 0.00%
c. Impact, if any, of the data breaches Nil
Leadership Indicators
1. Channels / platforms where information on products and services of the entity can be accessed (provide web link, if available).
2. Steps taken to inform and educate consumers about safe and responsible usage of products and/or services
3. Mechanisms in place to inform consumers of any risk of disruption/discontinuation of essential services.
4. Does the entity display product information on the product over and above what is mandated as per local laws?
If yes, provide details in brief.
Did your entity carry out any survey with regard to consumer satisfaction relating to the major products / services of the entity, significant locations of operation of the entity or the entity as a whole?
Notes